Privacy Policy

Last updated: February 2, 2026

1. Introduction

BidBott ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Chrome extension and web dashboard for automating chat responses on Whatnot live streams.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address and password when you create an account.
  • Chat Data: Messages from Whatnot live streams that you choose to automate responses for.
  • Usage Data: Information about how you use our extension and dashboard, including response statistics.
  • Product Information: Details about products you add to your inventory for automated responses.

3. How We Use Your Information

We use your information to:

  • Provide AI-powered chat automation services
  • Generate contextual responses to buyer questions
  • Improve our services and user experience
  • Send important service updates and notifications
  • Process payments and manage subscriptions

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database storage with row-level security policies. Authentication tokens are stored locally in your browser's secure storage. We do not store chat messages longer than necessary to provide our services.

5. Data Sharing

We do NOT:

  • Sell your personal data to third parties
  • Share your data for advertising purposes
  • Transfer your data for purposes unrelated to our service
  • Use your data to determine creditworthiness

We may share data with service providers who help us operate our service (e.g., payment processors, AI providers) under strict confidentiality agreements.

6. Chrome Extension Permissions

Our Chrome extension requires these permissions:

  • activeTab: To detect and interact with Whatnot live streams
  • storage: To save your preferences and authentication locally
  • tabs: To monitor when you navigate to Whatnot
  • alarms: To schedule automated tasks
  • Host permissions: To access Whatnot.com for chat automation

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

9. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@bidbott.chat

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